Mediators frequently face various forms of client abuse, which can undermine their effectiveness and well-being.
 
Imagine constantly dealing with verbal aggression, manipulation, and undermining tactics in your mediations. Such challenges can lead to stress and burnout, making it difficult to maintain neutrality and control.
 
Our upcoming webinar on the 10th of May,  "Client Abuse of Mediators and Strategies to Confront Such Abuse," led by Advocate Etiene van Wyk, offers solutions to these issues. Advocate Etiene van Wyk is a distinguished legal and mediation expert with degrees in LLB, BCom, BCom (Hons), UCT Accounting,  and a Master Commercii in HR/Industrial Psychology. As an admitted advocate and accredited mediator, he facilitates effective dispute resolution by combining legal acumen with psychological insights. His work underscores a deep commitment to justice and equitable conflict management. Adv van Wyk is expertly equipped to guide you through understanding and addressing these challenges effectively.
 
This webinar will provide you with actionable strategies to recognise early signs of abuse and techniques to assertively address them. You’ll learn  how to  maintain your professionalism while safeguarding your well-being, ensuring you can conduct mediations effectively without compromising on ethical standards.
 
During this webinar, you will learn:
How to identify different types of client abuse in mediation settings.
Effective techniques to maintain control and neutrality, even in the most challenging mediations.
Practical strategies to safeguard your well-being while adhering to professional standards.
Key legal and ethical considerations to keep in mind when dealing with abusive clients.
 
This webinar not only clarifies the gravity of the issue but also provides clear, actionable solutions. Mediators are encouraged to register for this webinar to gain the necessary skills to improve their well-being and their mediation practice. 
Book your place today.