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Introducing the
Referral Project

Are you a SAAM Accredited Mediator passionate about helping families navigate conflict towards peaceful solutions? Are you eager to expand your practice and make a lasting impact?  

SAAM would like to introduce our newest initiative, the SAAM-Kaelo Referral Project. 


This initiative connects SAAM Accredited Mediators with family dispute referrals through the esteemed Kaelo Employee Assistance Program, providing exclusive referrals to expand your practice and make a lasting impact.


But here's where the SAAM-Kaelo Referral Project truly sets itself apart: Your expertise is amplified by the power of the cutting-edge ADR PA system. This technology revolutionises case management, offering tools that: 


Revolutionise Your Practice with ADR PA:

  • Time Savings: ADR Personal Assistant saves you hours every day by automating repetitive client "Onboarding" tasks. Say goodbye to manual data entry and focus on what truly matters.

  • Boosted Productivity: Our intuitive platform allows you to manage cases, schedule meetings, and track progress effortlessly, ensuring your ADR practice runs seamlessly.

Efficient Case Management with ADR PA:

  • Document Management: Store, organise, and access documents securely in one place, reducing the time spent searching for critical case information.

  • Detailed Reporting: Gain insights into your ADR practice's performance with our comprehensive reporting features. Monitor case progress, track outcomes, and make data-driven decisions.

Global Accessibility and Security with ADR PA:

  • Cloud Platform: Allows for matter management anywhere across the globe.

  • Confidentiality: Your client and matter data are protected with the highest level of security.

  • Scalability: Whether you're a solo practitioner or part of a larger firm, ADR PA can adapt to your needs.

With Kaelo bringing families seeking your help and the ADR PA system empowering your practice, the SAAM-Kaelo Referral Project empowers you to: 

  • Expand your client base: Referrals to clients who are ready to mediate. 

  • Elevate your practice: Stand out with cutting-edge technology and offer a premium service. 

  • Make a difference: Guide families towards peaceful solutions, strengthening communities and building brighter futures. 


Fee structure: 


Annual Data Base Fee:  


Referral Fee:  

SAAM will invoice the mediator a referral fee of R750 for each case assigned AFTER the first session with the clients, payable within 30 days of the date of the invoice. 


 *Terms and conditions apply as per the SAAM- Mediator Agreement specifically relating to the Kaelo Referral Project.*

Important Disclosure:

  • The ADR PA system is offered solely for use within the SAAM-Kaelo Referral Project.

  • To utilise the ADR PA system for your own client base independent of this project, a separate purchase (R250 per annum) is required.


Here is how it works:

  1. Kaelo refers family disputes to SAAM. 

  2. SAAM facilitates the process for both parties (Referring and Responding Party) to complete a “Request to Mediate” Form.  

  3. As per the signed “Request to Mediate” forms received, SAAM matches each case with qualified mediators registered on the Kaelo database, based on relevant criteria. 

  4. SAAM supplies both parties with at least 3 mediators to choose from, together with the “SAAM Agreement to Mediate”.

  5. Clients review mediator profiles provided and select their preferred mediator on the “SAAM Agreement to Mediate”. 

  6. Once both parties have completed and signed the “SAAM Agreement to Mediate”, SAAM formally assigns the case to the chosen mediator. 

  7. The mediator will then contact the parties and arrange and book the first mediation session and proceed with the mediation process as per his/her own practice. 

  8. The mediator will give each Kaelo case a 30min free session as per agreement between SAAM and Kaelo. 

  9. The mediator accesses case documents and manages the case on the ADR Platform for each case assigned. 

  10. SAAM charges the mediator a referral fee of R750 for each case assigned, AFTER the first session with the clients. 

  11. The Mediator completes monthly case status updates on the ADR Platform on each case until the case is finalised. 

  12. SAAM provides Kaleo with monthly status reports on cases referred.  

How do you join the SAAM-Kaelo Referral Project?  


Already an accredited SAAM member? 

Please fill in the application form.





New to SAAM accreditation?  

Learn more about becoming accredited and unlocking this exclusive opportunity. 

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