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Assertive Communication

Have you ever felt like your voice wasn't being heard? Like you couldn't get your point across? 
If so, it's time to take control of your communication.
Assertive Communication is a powerful technique that can help mediators in resolving conflicts.
In this 3-hour webinar, 
Louis Nigrini from Insense Dynamix, will teach you how to identify the various communication outcomes and styles. You'll learn how to structure your interactions so you can attain communication success and how to assertively communicate your own wants/needs/ideas in a diplomatic and tactful way.  
Louis  is a leader, business owner, manager, mentor, author, and award-winning public speaker. He has more than 23 years of experience helping people maximize the potential in themselves and others. 
CPD Points - 3