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RECOMMENDED READING

AUTHORTITLEPUBLISHED
Allan, T; Mackie, K; Marsh, W; and Miles, DThe ADR Practice Guide, Edition 3Tottel, 2007
Allen, TMediation Law and Civil PracticeBloomsbury Professional, 2013
Andrew S; Mnookin, R H; Peppet, S R; Scott R and Tulumello, A SBeyond Winning: Negotiating to Create Value in Deals and DisputesBelknap Press, 2000
Anstey, MManaging Change – Negotiating ConflictJuta 1999
Anstey, MNegotiating Conflict – Insights and Skills for Negotiators and PeacemakersJuta 1991
Anstey, MPractical Peace MakingJuta 1993
Bazerman, M and Malhotra, DNegotiation GeniusBantam Books, 2007
Bosch, D,Everett, W and Molahleli, EThe Conciliation and Arbitration HandbookLexisNexis Butterworths, 2004
Boulle, L and Nesic, MMediator Skills and Techniques: Triangle of Influence: Skills, Techniques and StrategiesBloomsbury Professional; 2009
Boulle, LMediation Skills and TechniqueButterworths, 2001
Boulle, L and Nesic, MMediation: Principles Process PracticeTottel Publishing, 2001 revised 2006
Brand, J; Lötter; C, Ngcukaitobi, T and Steadman, FLabour Dispute ResolutionJuta 1997 revised 2008
Brand, J; Steadman, F and Todd, CCommercial Mediation: A User’s GuideJuta 2012 revised 2016
Brett, J and Gelfand, MThe Handbook of Negotiation and CultureStanford Business Books, 2004
Brett, J M; Goldberg, S B and Ury, W LGetting Disputes ResolvedJossey-Bass Publishers, 1989
Brogan, M and Spencer, DMediation Law and PracticeCambridge University Press, 2007
Brown, H and Marriot, AADR: Principles and PracticeSweet and Maxwell, 2012
Bush, R and Folger, JThe Promise of Mediation, 2nd editionJossey-Bass, 2005
Carroll, E & Mackie, KInternational Mediation - The Art of Business DiplomacyTottel Publishing and Kluwer Law International, 2006
CEDR editedHow to Master NegotiationBloomsbury Professional, 2013
Cialdini, R BPre-Suasion: A Revolutionary Way to Influence and Persuade
Cialdini, R BThe Psychology of Influence
Cloke, KMediating Dangerously: The Frontiers of Conflict ResolutionJossey Bass, 2001
Coakley, CG and Wolvin, ADListening
Covey, SThe 7 Habits of Highly Effective PeopleSimon and Schutser, 1989
Cruikshank, J and Susskind, LBreaking the Impasse – Consensual Approaches to Resolving Public DisputesBasic Books, 1987
Dreeke, RIt’s Not All About Me
Dutton, KFlipnosis
Ertel, D and Fisher, RGetting Ready to NegotiatePenguin Books, 1995
Fisher, R and Brown, SGetting Together; Building Relationships as we NegotiatePenguin Books, 1986
Fisher, R and Shapiro, DBeyond reason – Using Emotions as You NegotiatePenguin Group, 2005
Fisher, R and Ury, WGetting to yes, 2nd EditionBusiness Books Ltd, 1991
Gladwell, MBlink
Goldberg, S; Green, E; and Sander, FDispute ResolutionLittle, Brown and Company, 2007
Goleman, DWorking with Emotional IntelligenceBloomsbury Publishing, 1998
Goodman, A and Hammerton, A,Mediation Advocacy (Professional Skills)XPL publishing, 2006
Guilford, NThe Lost Art of Listening
Heen, S; Patton, B and Stone, DDifficult ConversationsPenguin books, 2000
Kahneman, DThinking Fast and Slow
Lax, D and Sebenius, J3-D Negotiation: Powerful Tools to Change the game in your most important dealsHBS Press, 2006
Lax, D and Sebenius, JThe Manager as NegotiatorMacmillan, 1986.
Lewicki, R; Litterer, JNegotiationIrwin, 1994
Macfarlane, JThe new lawyer: how settlement is transforming the practice of lawUBC Press, 2008
Monaghan, A & Newmark, CMediators on MediationTottel Publishing, 2005
Moore, C W , Jossey-BassThe Mediation Process – Practical Strategies for Resolving Conflict, 3rd EditionA Wiley Imprint, 2003
Peters, SThe Chimp Paradox
Pretorius, P ,Dispute Resolution, 1st EditionJuta, 1993
Rich, CThe Yes BookVirgin, 2012
Richbell, DHow to Master Commercial MediationBloomsbury Professional, 2014
Tannen, DYou Just Don't Understand - Women and Men in ConversationVirago Press, 1991
Trollip, A TAlternative Dispute ResolutionButterworths, 1991
Ury, WGetting Past No – Negotiating with Difficult PeopleBantam Books, 1991
Ury, WThe Power of a positive NO (How to say no and still get to yes)

WEBSITES OF INTEREST

Department of Justice http://www.justice.gov.za/vg/children.html

Court Annexed Mediation http://www.justice.gov.za/mediation/mediation.html

South African Council for Social Services Profession https://www.sacssp.co.za/

Health Professional Council for South Africa https://www.hpcsa.co.za

National Accreditation Board for Family Mediators  http://nabfam.co.za/

The South African Dispute Settlement Accreditation Council http://disac.co.za/

The Centre for Effective Dispute Resolution www.cedr.com

ProBono.Org https://www.probono.org.za/

International Mediation Institute https://www.imimediation.org/

PAPERS, PRESENTATIONS AND ARTICLES