Emotional Intelligence for Mediators

When mediation reaches a standstill, it is rarely about the facts. It is about what sits beneath them.

On Friday, 24 April 2026, SAAM will host a 3-hour webinar designed to help mediators work more effectively with what is often unseen: Emotional Intelligence for Mediators.

Presented by Manya Gittel, this session focuses on how emotional awareness and presence can shift even the most challenging dynamics.

Manya holds an MA from the University of the Witwatersrand, specialising in power dynamics and communication, and is a Professional Certified Coach with the International Coaching Federation. She has also served on the South African ICF Board, bringing decades of experience in navigating complex relational environments. Her work spans executive coaching, social change initiatives, and interactive facilitation, with clients including the United Nations, Rand Merchant Bank, First National Bank, and the National Health Service.

During this webinar you will learn how to:

• Identify the…